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OSHA Ergonomic Solutions: Beverage Delivery eTool
OSHA Ergonomic Solutions: Beverage Delivery eToolOSHA Ergonomic Solutions: Beverage Delivery eTool

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 Beverage Delivery eTool
OSHA Ergonomic Solutions: Beverage Delivery eTool - Index for Beverage Delivery
This eTool* describes ergonomic hazards and possible solutions for workers in the Beverage Delivery Industry. A beverage delivery person performs the following ergonomic tasks:
  • Driving a pre-stocked route truck from the plant to designated customers.
  • Unloading the various cases of beverages from the truck. This consists of lifting approximately 160-550 boxes, beverage cases, and/or tanks piece-by-piece from the truck and placing them on a hand truck.
  • Wheeling the hand truck to the point of delivery specified by the customer.
  • Manually unloading the hand truck and placing products on display shelves or in storage areas.
  • Retrieving empty returnable bottles.
The beverage delivery person typically works eight to ten hours per day. Customers include grocery and convenience stores, hospitals, schools, etc.

For ergonomic solutions applicable to beverage warehousing, see the Grocery Warehousing eTool. For a general discussion of ergonomic solutions, return to Ergonomics.

How do I find out about employer responsibilities and worker rights?

Workers have a right to a safe workplace. The law requires employers to provide their employees with working conditions that are free of known dangers. The OSHA law also prohibits employers from retaliating against employees for exercising their rights under the law (including the right to raise a health and safety concern or report an injury). For more information see or worker rights.

OSHA has a great deal of information to assist employers in complying with their responsibilities under the OSHA law.

OSHA can help answer questions or concerns from employers and workers. To reach your regional or area OSHA office, go to OSHA's Regional & Area Offices webpage or call 1-800-321-OSHA (6742).

Small business employers may contact OSHA's free and confidential on-site consultation service to help determine whether there are hazards at their worksites and work with OSHA on correcting any identified hazards. On-site consultation services are separate from enforcement activities and do not result in penalties or citations. To contact OSHA's free consultation service, go to OSHA's On-site Consultation webpage or call 1-800-321-OSHA (6742) and press number 4.

Workers may file a complaint to have OSHA inspect their workplace if they believe that their employer is not following OSHA standards or that there are serious hazards. Employees can file a complaint with OSHA by calling 1-800-321-OSHA (6742), online via eComplaint Form, or by printing the complaint form and mailing or faxing it to your local OSHA area office. Complaints that are signed by an employee are more likely to result in an inspection.

If you think your job is unsafe or you have questions, contact OSHA at 1-800-321-OSHA (6742). It's confidential. We can help. For other valuable worker protection information, such as Workers' Rights, Employer Responsibilities, and other services OSHA offers, visit OSHA's Workers' page.

*eTools are web-based products that provide guidance information for developing a comprehensive safety and health program. They include recommendations for good industry practice that often go beyond specific OSHA mandates. As indicated in the disclaimer, eTools do not create new OSHA requirements.

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